FAQ
Le déroulement du parcours SENSAS
What is SENSAS ?
SENSAS is THE new 100% made in France entertainment concept! As a team, you'll go from surprise to surprise along our sensory experience, in near total darkness. The goal? Complete our challenges using your 5 senses! You'll then receive amulets, which will later be converted into donations for a charity working against disability.
Blending action, self-improvement and awareness of disability, SENSAS is an emotionally powerful sensory journey, designed to be ethical and unique.
Will you be up to the challenge?
How many courses are there and for how many people?
The SENSAS experience can accommodate teams of 4 to 30 participants, and up to 60 for businesses.
The SENSAS experience can host 2 teams of 15 players simultaneously in the same time slot. The 2 teams follow one after another, never crossing paths or mixing.
When booking, you can choose "Course 1" or "Course 2" indifferently, they are exactly the same.
For special events (birthday, bachelorette party, etc.), we can exceptionally have groups of 16 people play together.
For businesses, we can welcome up to 60 people every 3 hours (counting 4 teams of 13 maximum).
If you're not enough people (fewer than 4), spread the word, share our teaser video, suggest the activity to your friends, family, work colleagues, and why not even your neighbors! But rest assured, each booked course is privatized just for you
If I'm claustrophobic or afraid of the dark, is this experience for me?
No door is ever locked. You can leave the experience at any time if you don't feel well. The team is there to take care of you! But rest assured, many claustrophobic people have done the experience and everything went very well for them, you'll leave with a smile, guaranteed!
The experience takes place in near total darkness 80% of the time, but rest assured, there are rooms that are always lit where you can stay if you get too scared. The goal is of course to overcome your fears... and come out with an even stronger sense of satisfaction at the end.
Are there any contraindications for the experience?
To take part in the SENSAS experience, you must:
- not be under medical treatment
- not have any heart conditions
- not be intoxicated
For any special dietary requirements, you can let us know when booking on our website, and we will adapt the experience accordingly.
Are there any living creatures in the experience?
We cannot answer this question, you'll have to try the experience to find out! We can only tell you that our happy SENSAS customers often compare us to Fort Boyard :-)
Les participants du parcours SENSAS
How many players make up a team?
A SENSAS team is minimum 4 players and maximum 15!
However, if you're more numerous, you can split into 2 teams (you'll do 2 identical courses at the same time but never crossing paths), for up to 30 people in the same time slot.
If you're fewer than 4, spread the word, share our teaser video, suggest the activity to your friends, family, work colleagues, and why not even your neighbors!
Each booked course is privatized for you, you'll never be mixed with strangers.
P.S: If your number of participants happens to change, as long as you stay between 4 and 15 participants, we can make the change even on the day!
From what age can you play?
The minimum age to take part in the SENSAS experience is 7 years old.
Some parents worry that their young children might feel scared, especially in the dark, but you'd be surprised to see that the youngest are often braver than their elders.
Do I have a special dietary requirement, can I still take part in the taste workshop?
Yes, of course! We adapt the experience based on your allergies, food intolerances, special diets, religious beliefs, or pregnancy. Feel free to mention it when booking on our website; we'll ask you again once on site, so we can guide you as best as possible.
You also have the option to follow a Kosher course: simply tick the option when booking. A supplement of 2€ will be charged per participant in addition to the ticket price, at final payment on the day of your session.
Is SENSAS accessible to pregnant women?
There's no contraindication for pregnant women! Just mention it during the briefing (15 minutes before you enter the experience), and we'll adapt instantly.
Is the course accessible to people with reduced mobility?
The SENSAS experience is accessible to everyone: pregnant women, people on crutches, people with disabilities… Just let us know when booking on our website, as we adapt the experience based on your needs.
Can the number of participants be changed after a booking has been made?
On the day, you can adjust the number of participants up or down, with a minimum of 4, as long as it doesn't exceed 15 players (if you've only booked for one team), or 30 players (if you've booked for 2 teams).
In any case, you must be a minimum of 4 players to participate, and you'll need to pay a deposit of 68€ at the time of online booking. On site, you'll pay the remaining balance based on the actual number of participants.
Réservation et tarifs
How to book a session? Can I come without booking?
A reservation via the website or by phone is mandatory.
You will need to pay a deposit of 68€ via secure credit card payment. The remaining balance for your booking is to be paid on site on the day (cash payment is not accepted on site).
You can book:
- Online, by clicking here
- By phone, at 07 87 08 57 10
Are you a business looking to organize a team building event at SENSAS? Click here to fill out our form and receive your free quote.
How much does a game session cost and what are the payment options?
Some discounted rates are available, detailed in the next question.
Prices are per person:
- Adults: 31€ (weekday) / 34€ (weekend)
- Students: 26€ (weekday) / 28€ (weekend)
- Teenagers: 26€ (weekday) / 28€ (weekend)
- Children: 25€ (weekday) / 27€ (weekend)
Accepted payment methods are:
- For the deposit at the time of booking: credit card
- On site to pay the remaining balance: credit card (plus Apple Pay, Google Pay, Samsung Pay) and ANCV holiday vouchers.
Cash payment is not accepted.
Good to know: when booking via our website, you will need to pay a deposit of 68€ by credit card. The remaining balance for your booking is to be paid on site on the day.
Do you offer discounted rates?
Standard rates:
- Adults: 31€ on weekdays / 34€ on weekends
- Teenagers (12 to 18 years): 26€ on weekdays / 28€ on weekends
- Children (7 to 11 years): 25€ on weekdays / 27€ on weekends
Student discount rate
26€ on weekdays / 28€ on weekends per person, upon presentation of student ID.
"Already been" rate
If you've already experienced SENSAS, you can get your spot for 17€. This discount is valid only once per team and proof may be requested.
Discounted rates for businesses
All our rates are detailed on our dedicated Businesses page.
Discounted rates for works councils (Comités d'Entreprise)
All our rates are detailed on our dedicated works council offers page.
Discounted rates for schools and leisure centers
Children (7 to 11 years)
- Standard rate: 25€ incl. tax per child
- Rate from 30 children: on quote (available Mondays, Tuesdays, Thursdays and Fridays outside school holidays)
Can a booking be modified or cancelled?
Changing your booking date:
- If you notify your center more than 7 days in advance, our team will try to find a replacement date with you for your visit to SENSAS.
- However, if we're unable to fill the slot you've freed up, we will cash your 68€ deposit.
Changing the number of people:
- If one or more expected participants don't show up on the day, we will adjust the number of participants. You will only need to pay for those who took part in the experience, with a minimum of 4. Same goes if you come with more people, within the venue's capacity limit.
Cancelling a booking:
- Cancellation is not possible. If you don't show up on the scheduled date, we will cash your 68€ deposit (applicable for individuals).
Do you offer gift vouchers?
Absolutely! Once purchased, the gift voucher allows your friends, family, or colleagues to book a session within one year of the purchase date. The SENSAS Paris gift voucher is only valid at the Paris center.
The SENSAS gift voucher is the perfect idea for any occasion: birthday, end of year celebration, thank you gift, or corporate gift, don't wait any longer and make someone happy :-)
Head to the Gift Voucher tab to buy or use one, and follow the steps.
Le jour J
Hours
We are open every day, all year round, rain or shine or snow, from 9am to 11pm.
You must arrive 15 minutes before the start of your booked session for the explanation of the game rules.
Where is SENSAS located? Is it easy to access?
Your SENSAS Paris is located at 11 rue Lamarck, 75018 Paris, just a few streets from the Sacré-Cœur!
Can the number of participants be changed after a booking has been made?
Absolutely! On the day, you can adjust the number of participants up or down, with a minimum of 4, as long as it doesn't exceed 15 players (if you've only booked for one team).
In any case, you must be a minimum of 4 players to participate, and you'll need to pay a deposit of 68€ at the time of online booking. On site, you'll pay the remaining balance based on the actual number of participants (minimum 4).
How long should we plan for? Should we plan for a particular outfit?
You'll spend 1h15 in total at our venue, including:
- 1h of sensory experience
- 15 minutes of briefing and debriefing with your Master of the Senses
To note:
- Participants must arrive 15 minutes before their session starts, without fail.
- The experience is done in socks.
- We recommend wearing light, casual clothing. A padlocked locker is available for your use. It's best to avoid large bags and any valuables, as we'll ask you to leave them in the lockers.
Evénements spéciaux
Do you have a package for Hen do / Stag Do parties?
Yes, SENSAS is a big hit for bachelorette and bachelor parties. Among other things, you can personalize your activity.
For more details on Bachelor / Bachelorette events at SENSAS, feel free to visit our dedicated pages:
Can I organise my child's birthday?
For the enjoyment of children, we have set up an experience allowing us to welcome groups of children for birthday parties. Here is all the information you need to know:
Minimum age 7 years old (as children will need to solve small puzzles)
Prices
Children: 27€ on weekdays / 29€ on weekends.
Teens: 28€ on weekdays / 30€ on weekends
Number of participants
Minimum of 4 children and up to 30, split into 2 courses
Dress code
Please plan for casual attire, the experience is done in socks!
Who accompanies the children?
Children under 12 must be accompanied by an adult. If there are at least 8 children, the accompanying adult will benefit from a half price ticket (17€)!
Is it possible to organize a birthday snack?
We do not provide birthday snacks or cake on site, our premises don't allow for it.
How to book?
We invite you to book online on our website by clicking here. You can check available time slots live, as the schedule is updated instantly. Simply choose the date and time of the experience you wish to book. A single deposit of 68€ will be requested to book your slot, with the remaining balance to be paid on site. Please specify children's food allergies when booking, as we have a taste workshop (if you don't know them at the time of booking, don't worry, you can let us know once on site).
Any other questions? Contact us via our dedicated section.
What is the maximum number of participants?
You can plan for 4 to 60 participants within the same time slot. If there are between 16 and 30 of you, two teams will be formed. Three teams up to 45 people, then four teams up to 60.
It is entirely possible to book several consecutive time slots if you want more than 60 people to take part. We can also privatize the venue.
Questions spécifiques entreprises
How can I get a quote?
It's very simple! Just fill out the form on our business page.
What is the pricing for businesses?
For all the details on our offers and to request a quote, head over to our business page.
How to pay? Is it possible to pay by invoice?
Two options are available:
You can book directly on our website, with a deposit payment of 68€. On the day, simply request an invoice when paying the remaining balance.
Or submit a quote request, which, once signed, will serve as a purchase order. Once the service has been completed, we will send you your invoice, payable within 30 days.
Do you have a seminar room?
Our venue has a welcome area, but not a proper reception room. Feel free to contact us for more details.
That said, we have a partnership with Terra Academia (a 10 minute walk away) for meeting rooms. A 2 in 1 quote for a successful team-building session!
Can we make SENSAS private?
Absolutely, for a half day, a full day... Just specify your request in our contact section, and we will handle your request as quickly as possible.
